Insurance & Compensation
Camper repairs are very expensive, so be sure to purchase insurance.
The insurance compensation and compensation amount for the Company's vehicles as well as the liability limit for property damage and vehicle have been set as above.
You can apply for liability compensation for 5,500 yen per day, and if damage occurs, the liability amount will be waived.
However, if multiple incidents occur during the same use, only the first incident will apply.
Please note that you cannot place an order or cancel your trip after the departure procedure is completed. Please apply for the Liability Compensation Insurance System before departure.
By joining this system, you will not have to pay the deductible that you would otherwise have to bear if an accident occurred.
Please note! You will be required to bear partial compensation in the following situations:
If you enter a height-restricted area (such as a multi-storey parking lot or a coin-operated parking lot), you will be required to pay 50,000 yen in compensation if an accident occurs.
If a self-injury accident occurs in a parking lot (or other non-public road), you will be responsible for compensation of 50,000 yen.
Other acts that violate the contents of the lease agreement.
Please note! If an accident occurs in the following circumstances, the insurance company will not pay any compensation
If during the lease period, a person other than the person registered as the driver with the Company drives the vehicle
When an accident occurs, you fail to report it to the police and our company immediately (when you are unable to obtain proof of the accident) (including when you privately settle the dispute with the other party)
Accidents caused by unlicensed driving, drunk driving, drug use, dangerous driving or other illegal behaviors (according to insurance company standards)
Exceeding the lease term or damage caused by negligent use or management
If you intentionally delete the dashcam data, you will be responsible for any tire blowouts or glass damage caused by flying stones during the rental period.
You are also responsible for damages caused by pranks or hit-and-run accidents by unknown persons during the rental period.
The above insurance is for the parties involved in the accident or passengers and does not include protection for rental vehicles.
If the car insurance you purchase includes the "Special Agreement for Driving by Others (Current Value)", you will be covered.)
Please note that damage to vehicle equipment is not covered by vehicle insurance.)
Damage to vehicle interior and rental equipment.
About NOC and other
(*NOC=Non-operating expenses)
In the event of an accident, theft or breakdown during the rental period, the vehicle will be repaired/cleaned within 4 days, regardless of the damage, and the damage will be compensated as part of the business. You will need to pay the following fixed amount. If it takes longer, we will notify you separately.
1. If you can return on your own: 150,000 yen
2. If you are unable to return on your own: 300,000 yen
※The above amount does not vary by vehicle type.
NOC is not covered by insurance and is your responsibility regardless of the circumstances.
If you are unable to return by yourself, you will need to pay additional transportation costs such as towing fees and personnel costs.
Even if you can return the item by yourself, if you cannot return it by yourself, it will be deemed that you cannot return it by yourself.
All our vehicles are non-smoking vehicles (including the use of electronic cigarettes such as IQOS or lighting cigars or incense that produce generally unpleasant odors). If smoking behavior or traces are found in the vehicle, you will need to pay for cleaning and deodorization fees, and you will also need to pay the NOC.
At the same time, we will report violations to relevant industry organizations.
If the repairs take longer than five days, in addition to the NOC, you will also have to pay the usual daily charges for each vehicle from the fifth day after the accident until the day before the repairs are completed and operational.
In the event of a total loss in the accident, in addition to the NOC, you will also be required to pay the usual daily charges for each vehicle from the fifth day after the accident until the day before the replacement vehicle becomes operational.