Insurance & Compensation
Camper repairs are very expensive, so be sure to purchase insurance.
The insurance compensation and compensation amount for the Company's vehicles as well as the liability limit for property damage and vehicle have been set as above.
You can apply for liability compensation for 5,500 yen per day, and if damage occurs, the liability amount will be waived.
However, if multiple incidents occur during the same use, only the first incident will apply.
Please note that you cannot place an order or cancel your trip after the departure procedure is completed. Please apply for the Liability Compensation Insurance System before departure.
By joining this system, you will not have to pay the deductible that you would otherwise have to bear if an accident occurred.
Please note! You will be required to bear partial compensation in the following situations:
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If you enter a height-restricted area (such as a multi-storey parking lot or a coin-operated parking lot), you will be required to pay 50,000 yen in compensation if an accident occurs.
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If a self-damage accident that is not covered by insurance occurs in a non-public parking lot or non-public area, you must bear all repair costs and compensation for business losses.
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Other acts that violate the contents of the lease agreement.
Please note! If an accident occurs in the following circumstances, the insurance company will not pay any compensation
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If during the lease period, a person other than the person registered as the driver with the Company drives the vehicle
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When an accident occurs, you fail to report it to the police and our company immediately (when you are unable to obtain proof of the accident) (including when you privately settle the dispute with the other party)
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Accidents caused by unlicensed driving, drunk driving, drug use, dangerous driving or other illegal behaviors (according to insurance company standards)
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Exceeding the lease term or damage caused by negligent use or management
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In cases where the dashcam footage is intentionally deleted.
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You will be responsible for any flat tires or windshield damage caused by improper use during the rental period, including damage from flying stones.
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During the rental period, the renter is fully responsible for managing the vehicle. In the event of hit-and-run incidents or damages where responsibility cannot be clearly determined, the renter shall bear full responsibility for repair costs and related compensation.
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Please note that damage to vehicle equipment is not covered by vehicle insurance.)
About NOC and other
(*NOC=Non-operating expenses)
In the event of an accident, theft or breakdown during the rental period, the vehicle will be repaired/cleaned within 4 days, regardless of the damage, and the damage will be compensated as part of the business. You will need to pay the following fixed amount. If it takes longer, we will notify you separately.
1. If you can return on your own: 150,000 yen
2. If you are unable to return on your own: 300,000 yen
※The above amount does not vary by vehicle type.
NOC is not covered by insurance and is your responsibility regardless of the circumstances.
If you are unable to return by yourself, you will need to pay additional transportation costs such as towing fees and personnel costs.
Even if you can return the item by yourself, if you cannot return it by yourself, it will be deemed that you cannot return it by yourself.
All our vehicles are non-smoking vehicles (including the use of electronic cigarettes such as IQOS or lighting cigars or incense that produce generally unpleasant odors). If smoking behavior or traces are found in the vehicle, you will need to pay for cleaning and deodorization fees, and you will also need to pay the NOC.
At the same time, we will report violations to relevant industry organizations.
If the repairs take longer than five days, in addition to the NOC, you will also have to pay the usual daily charges for each vehicle from the fifth day after the accident until the day before the repairs are completed and operational.
In the event of a total loss in the accident, in addition to the NOC, you will also be required to pay the usual daily charges for each vehicle from the fifth day after the accident until the day before the replacement vehicle becomes operational.